Customer Testimonials
Professional service and responsive
Fernando Leon and Ramon Boreck were absolutely amazing helping my mom get into her new Mini Cooper S. Fernando took time to show us a bunch of different cars to make sure it’s exactly what we wanted and was really easy to work with. Ramon made the finance office super easy and was straightforward and to the point.
I had a quick and professional experience with Gary Rockoff at Mini Cooper. I was in and out during the document signing. My second mini an forth BMW. BRAMAN is the best of the best. BRAVO!!!!!
The care, professionalism, and patience shown by Fernando throughout the entire process was incredible. At no point did I feel pressured or rushed. Instead, I felt heard, respected, and valued. His calm and genuine approach is the reason I continued negotiations and ultimately chose your dealership. From the moment I walked through the doors, the atmosphere felt different. I didn’t feel like I needed to have my guard up or prepare myself for a stressful experience. Your staff was welcoming, personable, and kind in a way that felt sincere and refreshing.
I’m also incredibly honored and excited to ... Read More Google - May 10, 2026
I had a great experience with Leo Bryant purchasing my BMW, he was very knowledgeable and helpful, I would recommend him if you’re interested in purchasing a reliable vehicle
I have to admit, being a retired mechanic of 40+ years, I avoided and really did not have a high regard for dealers. My experience at Braman Mini has changed my outlook. Stephanie Parsons handled my claims today. She is extremely knowledgable and just an outright pleasure to deal with. Braman should consider her employment there a great positive. To all the crew that is at this location, thank you. You have certainly earned my business in the future and will recommend this dealer to all I speak to. Special thanks to you Stephanie.
I bought a Mini at Braman. First Mini and first time at Braman. The car is fantastic. Like a race car, fun and awesome. The experience I had was amazing. I got Rolls Royce treatment at Mini prices from Jamie my salesman. He's cool as can be. Island cool and gets it all done too quick and easy. I've bought 15 cars so far in my life at dealerships and I have to say that this is the best buying experience I have ever had. I'm not sure why it is not fun buying cars at other dealers ... Read More Google - Mar 23, 2026
JOEL WAS INCREDIBLE!!!!!! Best experience ever. Super responsive picked up any time of day if I had any question and super sweet. Please ask for Joel if you come buy from here! Amazing purchase and so excited to join the Mini Family!
Amazing customer service! I did everything by phone and was treated with respect during the whole process!
I've had my new Mini for a month now and I wanted to a big thank you to Mr. Jay Criss for a great car buying experience! He made the entire process quick and painless. He also had the car ready to go in a short amount of time. Everyone was pleasant and no extras were pushed upon my wife and I.
I had the pleasure of purchasing a used Mini Cooper SE four days ago. Leo Bryant, knew I had been looking for a mini SE. He Called me as soon as the car came in and I went down to see it that day. We took it for a test drive, and then we compared it to a gasoline vehicle. After driving both vehicles, I decided on the SE.
Leo was very patient and explained everything. It’s great to work with him.
The only drawback was that it took over three hours to get all of the paperwork in ... Read More Google - Feb 11, 2026
Leo Bryant was very helpful and communicative. He alerted me when the mini Cooper I was looking for came into inventory and I went down the same day to meet him. After test driving several automobiles, I decided on the mini Cooper SE. Everything went smoothly. I would highly recommend him if I were to buy another car at Braman.
My wife and I recently purchased two used vehicles from Braman and our client advisor Leonard Bryant and business manager Osiris Cedeno made the purchasing experience effortless. The staff were all knowledgeable and helpful.
After years of bad dealerships experiences. Today I was lucky enough to meet a gentleman who changed my view completely on what a good salesman should be like. I want to thank Leo Bryant for giving me the best dealership experience I have ever had. If you’re looking for a car I could not recommend him enough. 5 stars for this man is not enough.
My buying experience with Fernando Leon and his sales manager Stephen (sp?) was seamless! I will miss my Mini electric, but I feel confident that my new Mini will give me just as much enjoyment!
A call to Braman Mini of Palm Beach inquiring about Mini Coopers lead to our email introduction to Jamie Seow. The encounter was so pleasant, professional and low pressure that we followed up with a request for an in person appointment the following morning. Working one on one with Jamie and his manager Steven Mercier over the course of three hours I was able to drive out of the show room with the sweetest blue mini I have ever seen.
Excellent customer care and attention to detail, I left with a full understanding of my new mini!
If you looking ... Read More Google - Jan 7, 2026
I contacted Braman online regarding a Pre-Owned Clubman JCW. I was contacted by Fernando Leon quickly to see how he could assist. Fernando was very helpful and professional throughout the entire process. He was very accommodating on sending photos and videos, since we were in Michigan and transporting without visiting the dealership. My son LOVES his new car and looks for reasons to drive it every day!
If you are going to purchase a MINI, ask specifically for Andrea Melo. No joke. I had been in contact with her about a vehicle via text for a couple of days as I was about 3 hours away. On my way to the dealership, I took a look at their inventory on my phone and found something that caught my attention. I sent her the info via text on my way there and she had both vehicles pulled out and ready for a test drive when I arrived. Oh... I should mention she came in on her day off to ... Read More Google - Dec 6, 2025
Fernando was very knowledgeable about the mini brand. I was there only 2 hrs and done !! Picking up a beautiful car today thanks!
Another absolutely terrific experience with Gary Rockoff and his Braman Mini West Palm Beach team. Stephanie Parsons in customer service and Osiris in finance are both outstanding too. Thoughtful, knowledgeable and helpful, Gary assisted us in buying our 4th Mini Cooper. I always know he has our best interests at heart and mind. Terrific person and sales executive, highly recommend Gary and Braman Mini West Palm Beach.
Very friendly agents plus they work with your budget was easy to buy a car there 🙂
My sales lady GG was very knowledgeable and worked with us patiently. I would highly recommend her.
I had a GREAT experience with my salesperson Gary Rockoff - experienced, knowledgeable & very helpful when needed - I’d DEFINITELY recommend him! I also had a very good experience with Kamren, the Finance & Insurance manager who handled all of my paperwork - & had almost all of it done properly in advance.
Everything went smoothly
I was looking to trade in a 2003 Lexus SC430 convertible after driving it for 22 years. I decided I was going to look at the Mini Cooper line as something fun to drive and to still be comfortable with all the new technology. When I went into the Braman dealership I met with Fernando who was not only knowledgeable but very low-key and friendly, to help me get into a two-door Mini hatchback that fit all my needs. I'm really excited about being part of the Mini family and I highly recommend the Braman buying experience to anyone
giving them ... Read More Facebook - May 15, 2025
I had a great experience purchasing my new MINI Convertible from Braman! My salesman, Gary Rockoff, was attentive, friendly and very knowledgeable about the vehicle. The purchase was seamless and I love driving my new car!
Friendly staff, service dept is efficient, premises are clean.
Everything was accomplished remotely via email and phone. Kurt was responsive and fully informed and expedited the purchase.
Everybody at Braman was great! Our salesman Fernando was very considerate, responsive and worked with us to get the deal done. We couldn’t be happy with our two Mini Coopers!!!
Great experience here with a sales person.
When I finally decided to retire my 2010 Chevy HHR, I looked around for a fun car to drive. I settled on a pre-owned certified 2021 Mini Cooper Countryman and Anthony Agosto helped make my dreams come true. Anthony was a pleasure to work with. No pressure, just supplying answers to all my questions. He was always quick to respond to my texts (a very important service element). He also made sure I got an extra key and the trunk cover missing from the car. I would highly recommend Anthony to anyone looking for their next Mini Cooper.
The service here is beyond exceptional. I have been to every Mini dealership in south florida & new jersey but Braman is truly the best. Brian is the best service advisor Ive ever had & makes me happy to come back every time
I had the wonderful pleasure of dealing with Anthony (Sales Specialist) & Steve (Manger) today and it was the best experience I have had Buying/Leasing a car!! Theses men give car salesmen a new name called "EXCELLENCE"! Thank you both from the bottom of my heart!
"I recently leased a Mini Countryman from Braman BMW, and the experience was absolutely first-class. Nicole Stem was my sales advisor, and she was incredibly knowledgeable, friendly, and attentive throughout the entire process. The sales manager Steve Mercier also took the time to introduce himself and ensure that I was receiving the best possible service. I highly recommend Braman BMW for anyone looking to buy a BMW. Their dedication to customer satisfaction is truly unmatched!"
Great experience. Everyone is very nice. Really loved and enjoyed the experience
Just got my 3rd Mini (this one is a Countryman) and I can't be more excited that I got to work with Braman MINI!! They were amazing to work with and made the whole process so enjoyable. 100%, this is the best place to get a MINI in south Florida!
Fernando and Jack in the finance team went out of their way to ensure a seamless purchase of our daughter’s 2015 mini Cooper. Going as far as to stay late to complete the purchase. Can’t say enough good about the experience
I just picked up my 2025 mini cooper S today from Braman Mini of Palm Beach. It was a great and pleasant experience working with this dealership. Anthony Agosto and Steven were absolutely great! They went out of their way and helped me with everything to get me a good deal financing my car. Very professional and friendly service! Very happy with how I was treated there and absolutely love my new 2025 Mini Cooper S. Highly recommended! This is the place if you want to get a Mini! Thank you guys you were awesome! I will come back again soon! Mate ... Read More Google - Sep 30, 2024
I had a great experience working with Anthony Agosto when purchasing my Mini. He went above and beyond during this process. He answered all of my questions and then some. I would definitely recommend Anthony if you are considering getting a Mini.
Had a wonderful experience buying from Braman. I did most of the process online as I am from out-of-state, but Gary was very communicative, understanding, and knowledgeable of the whole process and I was able to fly in and pick up the car within a week without any issues. The car was exactly as described! I highly recommend if you're in the market for a MINI (or any of Braman's other brands they sell), you'll be in good hands!
I had a great experience!!!! Anthony Agosto was very helpful and professional!! Love my mini cooper countryman!!!
What started as an unfortunate parts & service experience ended in a happy resolution. There were some miscommunications but Mr. Simmons went above and beyond to make things right and we will continue to choose Braman Mini for our service needs.
We did not buy a Mini, but it was the BEST dealership experience we had. They took their time and showed us every Mini, inside and out and test drove a few of them, it just wasn't a fit for us, but the dealership was top notch. I would not hesitate to recommend this dealer.
Anthony Agosto helped me with my purchase + I couldn’t be more satisfied! I love my car + he did everything he could to get me exactly what I wanted!
I ❤️my new Mini Cooper!!!! Had to wait a bit, but definitely worth it! Thank you to Anthony Agosto & the Mini team for a wonderful experience!!
Anthony Agosto was excellent to deal with and very professional. He technically showed us every model until find what we're looking us and kept the numbers aligned. Thanks Anthony!
Great buying experience in a comfortable, upscale environment. Danny, our “client adviser” (salesman) was friendly, knowledgeable and helpful. Mike, the “director “ (manager) was also very cordial. The experience was much less high pressure and lower stress than in our prior car shopping/buying experiences with other dealers & salespeople. The Braman dealership has a well deserved reputation for quality service and professionalism and they delivered. I highly recommend Braman and, specifically, our salesman Danny Acosta at the West Palm Beach location.
I’ve bought from Braman twice now. Once in person & this time from another state. Do yourself a favor & call Laura Hernandez in the sales department. What a pleasure to deal w/ from start to finish. My wife & I give her an A+! I’d give her a higher score if there was one. A caring individual that does an excellent job. She will take care of all your needs. Thank you Laura! Oh & Braman! 👍👍👍
Service Advisor Johnny Jaramillo did an awesome job when my 2018 Mini Countryman had to be in the shop for repairs! He kept me informed, and was able to provide a loaner while mine was awaiting parts, I would definitely use Braman Mini again to take care of my Mini.
My 1st time going to this location for a big service or check up. Really appreciated Jason the Service Manager who helped me. He made everything pretty easy; especially trying to figure out how to get my updated ins card. I will be recommending to all my friends who own BMWs.
Recently purchased a 2023 mini clubman from Braman Mini of Palm Beach about a month ago. Purchased the model S clubman that was on display in the showroom. I am so impressed w/ the car. Gary J. Rockoff was our Internet Client Advisor who sold us the car. I was impressed w/ Gary's knowledge of the car. Gary was a professional & gentleman all the way on selling us our clubman. He explained in detail all the functions of the car and he took my wife and I on a test drive.. This car is for my wife. She wanted ... Read More Google - Oct 4, 2022
Contacting Braman Mini was a hit, as I got the Mini Cooper S I was looking for! My experience with Anthony Agosto was a 5-star experience. He made the buying process streamlined and easy, and provided options on different vehicles. Coming from SWFL to pick up the vehicle was stress-free, and his follow up and attention after the sale to check up on our welfare after Hurricane Ian was very thoughtful and appreciated!
Anthony Agosto my Client Advisor is 100% a perfect sales rep for Mini. He didn’t play games with me and fought to give me the price I was willing to pay.
As for the Repair Department “Advisors” I wouldn’t give them a plug nickel. Brian, the one assigned to look at the a/c malfunction in my now, traded-in, CountrymanS, charged me nearly $4,000.00 to fix my a/c, returded the car to me, tokd me it was repaired…and guess what? NO AIR CONDITIONING. THEN.. Tried to sell me a new battery, on a car I’d already “traded-in” ... Read More Google - Aug 31, 2022
I have bought from Braman previously. As a returning customer, i can say the faciltiy is acceptionally clean and inviting. My Dealer, Anthony Agosto, was very personalable and professional. He worked hard to get exactly what i needed and wanted
Braman Motorcars has always been and continues to be the top notch dealership our family trust!
Very helpful
Purchased a new 2022 Clubman from Gary Rockoff. Drove across the state to buy it from them and do not regret the travels at all. Everyone was so helpful and Gary kept me apprised of the shipping and delivery every step of the way!!! Thank you!!!
We just purchased a new 2022 Clubman S and had one of the best car buying experiences with Gary Rockoff and the rest of the Braman Mini staff. First, we ordered my wife's dream car after Gary spent time informing and showing us (virtually) of all the available options, etc. The team told us what our trade-in value would be and honored that value when we traded it in. Gary told us it was an 8 week process, but could take up to 12 weeks. The car was delivered to the dealership and then to us the next day in less than 8 ... Read More Facebook - Mar 17, 2022
Always a pleasure experience to do service with Braman mini!
An absolute disaster. A rip off. No communication. Misleading pricing. Find another dealer. BMW SHOULD BE EMBARRASSED
I absolutely love my brand new Mini Resolute Edition. Henry is a top notch sales guy. He has great timing, was consistent and ultimately the guy I asked for when I walked into the showroom [while waiting for my certified pre-owned, that was in for an expected service.] He drove her out of the showroom so I could test drive her, and I drove home in the car I had been waiting 6 months to see in person. My only place to buy a brand new and certified used Mini!
Wonderful to work with
I purchased a certified preowned Mini from Braman a few months ago & I’ve been enjoying it so much. I love that it’s fun, but still feels solid. Shout out to my client advisor Anthony Agosto & the rest of the Braman team for making my purchase experience such a great one. Every step of the way, from the moment I met Anthony on the lot, while working out payments with him & Steven, then financing with Alex, to the end when Robert helped me navigate some of my new car’s many features, I knew I was ... Read More Google - Nov 28, 2021
This was my first dealing with Braman. Anthony Agosto was very professional and informative as well as the mgr and Alex the finance rep. I’m very pleased l
I just purchased my 4th mini from Gary Rockoff. It’s a Brand New 2022 Mini Countryman S . As with the other cars I purchased from him, he gave me great trade in value and great delivery. Gary gave me a professional explanation of all the mini features and service values, then got a (Genius) ,that’s what they call them , they help you setup all the technology on your new car. The dealership should be proud of Gary Rockoff , he is a Great Asset … If you love the Mini Lineup…. Go See Gary !
Great service and staff
BRAMAN MOTORS IS FABULOUS NO MATTER WHO YOU SPEAK WITH, THEY ARE MORE THAN HELPFUL. GARY ROCKOFF'S MIDDLE NAME IS "SERVICE" SO DOWN TO EARTH AND HONEST AND ALWAYS WORKING TO MAKE YOU A HAPPY CUSTOMER!!! THX GARY
Went to inquire about current advertised lease special on a Mini- were told no cars available under the special - in spite of current ad. Salesman was rude and dismissive. Have leased two cars from Braman in the past (Volvo and Subaru) and had positive experiences with process and salespeople. Entirely different experience and would not recommend.
Tre Wilder is who you need to ask for! My girlfriend and I stopped by to test drive some cars and Tre made the experience delightful. He was very knowledgeable, patient, and respectful. When we are red to buy he will be getting our business!
I just enjoy the treatment people gives to me and my mini everytime I visit them.
I recommend all of it! I hate car shopping. It started with a message and two days later I drove there an pick it up. They did it all swapped my insurance title all I did is drive home!!!
Steven is a great salesman
I drove my new 2021 Mini Countryman Oxford home yesterday and love it! Willie Orth gave us no-hassle, prompt, friendly service. The team made us feel very special and the service -- from free car washes to friendly staff -- is outstanding. We've bought three cars from Braman and this was our easiest purchase. Much appreciated!
Fiorella has great customer service and very helpful! 2nd car I buy here without any issues!
We have purchased 3 Minis from Braman dealership . Kurt was courteous, informative, friendly and patient. We were not pressured to make a decision and he listened to our concern as to the purchase price. Our previous Mini purchased at Braman, Lee Grossman was our salesman who also conducted himself professionally.
I walked into dealership to buy Mini Cooper for my husband Bill Barbosa. Tom the sales person was they upmost gentleman. He was professional well spoken with amazing knowledge of the vehicle. As we walked the Mini lot of beautiful cars I fell in love myself with a convertible Mini Cooper. Tom new what our budget was and never made us feel uncomfortable. By far the most incredible sales person. Bill & I felt comfortable and loved how he fought for our price and at the same time we enjoyed our mutual company. Thank you Tom. You won us over. ... Read More Google - May 28, 2020
I like to put a shout to Peggy a Super Service Representative. She got me into the service department today (Saturday) to have a special part replaced on my Phantom Rolls Royce. Great Service. Thanks Peggy. Dr. Dwight Reynolds
The best ever!!! Their customer service is on a whole different level.
Incredible customer service and great dealership. First let me say that usually "great" and "dealership" don't go together but at Braman PB it does. No sales people that fight over you or are aggressive. This was an amazing experience from the get go. I stated my budget walking in and walked out exactly at my number. I got the wheel package - a necessary thing in South Florida. Sometimes you don't know if you're being over sold but I was convinced by KP and the loan manager.
KP our sales representative was very ... Read More Google - Jul 29, 2019
Love the Mini Cooper as a matter of fact if I ever decide to buy him I'll go right to Bremen have an outstanding so much people very friendly and accommodating
Friendly, efficient and knowledgeable help in a great environment. My 2nd Mini from Braman, my 2nd great experience.
I sent this message privately through this dealer’s website couple weeks ago with no response from mini so I’ve decided to post it here.
I bought my mini at your location in January of 2015. I owned a previous mini for three+ years before that one. If you check our records you will see that we have done every single service at your location for the past 8 years. This may not sound relevant but we live in Pembroke Pines, we could use other location as Miami and Fort Lauderdale are a lot closer, but we have chosen to go ... Read More DealerRater - May 29, 2019